Legal notice
Identity, address and contact of the operator, required for any online offer by the Unfair Competition Act. With the UID and VAT number if you are registered.
Module · Compliant website
A Swiss website must follow Swiss law, not a copy-pasted GDPR.
Most Swiss websites display a European privacy policy and foreign terms. They cite laws that do not apply and forget those that do. Clairdex generates the texts required by the FADP and the Unfair Competition Act, and warns you when the law changes.
Who it is forOnline shops, company websites, web agencies delivering sites to Swiss clients, online service providers.
What the module produces
The mandatory texts, and those your customers expect.
FADP privacy policy
What the Federal Act on Data Protection requires you to disclose: purposes, recipients, transfers abroad, rights of the persons concerned, contact. Without needless GDPR references, or with them if you also sell in the European Union.
General terms of sale
Formation of the contract, price and VAT, delivery in Switzerland and abroad, warranty, optional withdrawal, retention of title, jurisdiction and applicable law. The terms and conditions are ordered per item.
Cookies and analytics
The information required in Switzerland on cookies and analytics tools, and what changes if you also target European visitors.
Price display
Prices including VAT, ancillary costs, comparison prices and promotions under the Price Disclosure Ordinance, the rule Swiss shops break most often.
Change monitoring
When an act or ordinance changes, you receive an alert with the clause to update. Entreprise and Cabinet plans.
The thirty-second test
Is your website Swiss, or just in a Swiss language?
Signs of a text copied from Europe
- Privacy policy citing the GDPR and never the FADP
- 14-day right of withdrawal presented as mandatory
- Terms naming a French or German court
- European cookie banner with no Swiss information
- Prices shown excluding VAT or without shipping
What Clairdex generates
- Policy based on the revised FADP, in force since September 2023
- Withdrawal treated as an explained commercial choice
- Swiss jurisdiction and law, adapted to your seat
- Cookie information compliant with Swiss law, extendable to the GDPR
- Price display compliant with the ordinance
Examples
What Swiss law requires of a website.
What information must my website display?
For any online offer: your full identity, your contact address and an email address, the technical steps of the order, the means to correct input errors and an order confirmation. Their absence is an act of unfair competition.
Art. 3 para. 1 let. s UCA
Must my shop inform before collecting data?
Yes. Since 1 September 2023, any collection of personal data must be announced: identity of the controller, purposes, recipients, and destination country in case of transfer abroad. The privacy policy is the usual means.
Art. 19 FADP
What happens in case of a data security breach?
A breach presenting a high risk must be reported to the Federal Commissioner as soon as possible, and to the persons concerned if their protection requires it. Clairdex guides you through the report and prepares the communication.
Art. 24 FADP
Order
Put your website in order.
Texts written for your site after review, delivered as HTML ready to paste and as Word.
490CHFexcl. VAT
General terms and conditions
For a Swiss online shop or service provider: order, price and VAT, delivery, warranty, jurisdiction.
- Adapted to your products, your markets and your payment methods
- Right of withdrawal handled as an explained choice, not copied from European law
- Version for European Union customers included if you sell there
- Delivered in Word, PDF and HTML ready to paste
490CHFexcl. VAT
Website compliance package
The texts the FADP and the Unfair Competition Act require of a Swiss website, written for your site.
- Complete legal notice: identity, contact, UID, VAT
- Privacy policy under the revised FADP
- Information on cookies and analytics tools
- Check of your price display under the Price Disclosure Ordinance
490CHFexcl. VAT
Record of processing and processor agreement
What the Federal Commissioner asks for in an inspection, and what your clients require by contract.
- Record of processing activities under article 12 FADP
- Processor agreement compliant with article 9 FADP, ready to sign
- Procedure for reporting a breach to the Federal Commissioner
- Note on your actual obligation to keep a record, given your size
What every price includes
Seven written guarantees, and a year of follow-up advice.
Our prices are higher than a document forwarder's. Here is exactly what they buy, and what we refund if we fail to deliver it. Full detail on the Guarantees page.
12 months of follow-up advice
Any question about the document delivered, for twelve months, answered in writing within two business days. As many questions as needed, free of charge.
Legal updates free for 12 months
If a law affecting your document changes within the year, we tell you and update the document free of charge.
Deadline guaranteed or refunded
The deadline stated on every service. If we miss it through our own fault, you are refunded and we still deliver.
Refusal by an office refunded
If an office refuses the request, full refund, official fee included. We check admissibility before filing.
FAQ
Questions about website compliance
I also sell in France and Germany. What should I do?
Clairdex generates a version that complies with Swiss law and adds what the GDPR and European consumer law require in addition, for instance the fourteen-day right of withdrawal for those customers. You choose the target markets, the texts adapt.
Can an agency generate the texts for its clients?
Yes, that is what the Cabinet plan is for: one file per client, texts under the agency's brand, and an alert when a law changes for all delivered sites. Before taking on a new client, the verification file tells you whether they will pay.
Is a cookie banner required in Switzerland?
Swiss law requires information, not prior consent for most cookies. Consent becomes necessary depending on the use and if you target European visitors. Clairdex tells you what applies to your case and generates the text.
Go further
The modules that go with it
Website compliance
Legal notice, privacy, cookies, FADP
DiscoverTerms and conditions
Online shop or Swiss service provider
DiscoverContracts and documents
Employment contract, lease, terms, articles
DiscoverLegal questions
Sourced answers on Swiss law
DiscoverStart a company
GmbH or AG, articles, register, VAT
DiscoverData sovereignty
Swiss hosting and the FADP: what to ask a provider
DiscoverA question before ordering?
Write to us, a person replies.
You hesitate between two documents, your case is unusual, you want a quote for a volume: say it here. Personal reply within two business days.
- Reply from a person, not a bot
- No commitment
- Your data stays in Switzerland